Privacy Statement
At Treehouse Consulting cc & www.itworx.co.za, we believe it is
important to protect the privacy of our customers and guests. We know
that you care about how your personal information is collected,
updated, used and shared; and we want to help you make knowledgeable
choices about the information you provide to us.
This Privacy Policy explains and summarizes how Treehouse Consulting cc
and www.itworx.co.za:
• collect
• use
• and protect
your personal information as you interact with us online and through
our customer and technical support services.
This Privacy Policy applies to Treehouse Consulting cc and
www.itworx.co.za , the web site located at www.itworx.co.za operated
web sites and Treehouse Consulting cc (collectively "Treehouse
Consulting cc & www.itworx.co.za"). Treehouse Consulting cc
affiliates include entities owned or controlled by Treehouse Consulting
cc. In some cases, this Privacy Policy may be tailored to account for
variances in law in a particular country. However, this policy is
intended to be global in nature. If you are visiting from outside South
Africa there may be special rules or limitations on your use of this
web site or other Treehouse Consulting cc operated web sites.
By using our web site, you consent to the collection and use of your
personal information by Treehouse Consulting cc consistent with
applicable data protection law and this policy.
This policy explains:
• What information Treehouse Consulting cc &
www.itworx.co.za gathers from you.
• How Treehouse Consulting cc & www.itworx.co.za
uses the personal information you share with us and that we learn about
you because of our relationship.
• How Treehouse Consulting cc & www.itworx.co.za
uses "cookies" and "IP Addresses".
• What personal information, if any, Treehouse
Consulting cc & www.itworx.co.za may share about you and the
conditions we use to protect your information if it must be
shared.
• What kind of security measures Treehouse Consulting
cc & www.itworx.co.za takes to protect your information from
accidental loss or disclosure and how Treehouse Consulting cc &
www.itworx.co.za will inform you in the event of a security
breach.
• The circumstances under which you can you access
personal information you share with Treehouse Consulting cc &
www.itworx.co.za and have that information corrected, restrict
Treehouse Consulting cc & www.itworx.co.za's use of that
information or, even have it removed from our records.
• Other things you should know about privacy and
Treehouse Consulting cc & www.itworx.co.za.
COLLECTED INFORMATION AND USAGE
Treehouse Consulting cc & www.itworx.co.za collects and uses
information you provide to us including information obtained from your
use of this web site. We are not in the business of selling information
about you. Treehouse Consulting cc & www.itworx.co.za does not
share your personal information with third parties for their direct
marketing purposes. We may use or share your personal information
(e.g., name, address, telephone number and e-mail address) where it is
necessary for us to complete a transaction or do something that you
have asked us to do.
• For example, we might need to provide your name,
address, phone number or email to one of our vendors so that they can
process and fulfil your product return or replacement.
• We might also refer your personal information to
another manufacturer so that they can provide you with technical
assistance you request for their product which you may be using in
conjunction with one of our products.
• Treehouse Consulting cc & www.itworx.co.za
employees, agents and service providers who need to access personal
information you have provided to fulfil their responsibilities may do
so consistent with Treehouse Consulting cc & www.itworx.co.za
policies that limit access to this type of information.
Treehouse Consulting cc & www.itworx.co.za's vendors and suppliers
may process your personal data under the direction and control of
Treehouse Consulting cc & www.itworx.co.za. Whenever we may need to
share your personal information, we try to provide you with the
information you need to make informed reasonable choices and we manage
your information consistent with applicable privacy law.
Treehouse Consulting cc & www.itworx.co.za collects and uses
personal information from you in several ways:
• Web Site Usage. Treehouse Consulting cc, or
www.itworx.co.za vendors and suppliers, may observe your activities,
preferences, and transactional data (such as your IP address and
browser type) as well as pages you have viewed during your use of this
web site. While we may collect or log this information, we do not
identify you or match this non-personal information with your other
personal information. We may use this collected or logged information
to diagnose web site technical problems, or to facilitate your use of
the site. Treehouse Consulting cc & www.itworx.co.za, or one of our
vendors or suppliers, also may use this information to track aggregate
traffic patterns throughout this web site.
• E-Commerce. You may be asked to share personal
information such as your name, address and telephone number in order to
complete a transaction. When you purchase a Treehouse Consulting cc
& www.itworx.co.za product online you may be asked for information
needed to complete your order, contact you to confirm the order and,
provide related customer service. This information is used, for
example, to effect your transactions, to create and share aggregate
reports about these transactions, and to perform credit fraud screening
services for transactions between you and Treehouse Consulting cc &
www.itworx.co.za and/or our authorized service providers. When you buy
direct from Treehouse Consulting cc & www.itworx.co.za these
purchase transactions may be conducted through Treehouse Consulting cc
& www.itworx.co.za vendors and suppliers and any other vendor or
supplier engaged by Treehouse Consulting cc & www.itworx.co.za has
their use of your personal information limited by this privacy policy,
contractual restrictions and applicable law. In such cases, these
distributors may be the merchant of record and the handling of any
personal information you may provide to them shall also be subject to
their privacy policy.
• Product Registration & Technical Support.
Treehouse Consulting cc & www.itworx.co.za allows all purchasers of
its products to register their products online. Personal information or
data provided via online product registration forms is used to carry
out the request, service or agreement for which the information is
submitted. With your consent, we may also use the information you
provide in online registration forms to notify you periodically about
important changes to the web site (such as a change to this privacy
policy or notice of a security breach), new Treehouse Consulting cc
& www.itworx.co.za products and services, and special offers and
contests that may be of interest to you. When you register, we ask for,
among other things, your name, address, email, telephone number, type
of product purchased and serial number or other product-identifying
information, and date of purchase.
You are also invited to share other personal information about yourself
through what is known as a "record." When you register your purchase
with us and create a record, you are given control over and access to
the personal information you provide in your record. We contract with a
vendor to manage personal information you provide relating to product
registration. Your record enables you to control what we know about you
and lets you decide how and when we can communicate with you. Our
vendor only processes your personal information as directed by
Treehouse Consulting cc & www.itworx.co.za.
• Optional Personal Information and Product
Registration. Some information or data you may place in your
record is not required to register your products. Where completion of
data fields in your record is required, these fields will be marked
with an asterisk. Where you provide optional information, such as
information about your interests and hobbies, Treehouse Consulting cc
& www.itworx.co.za only uses this information on an aggregate basis
to enable us to better understand our customers, develop new products,
and improve our products and services.
Treehouse Consulting cc limits the access to and use of your personal
information by our vendors and suppliers through the use of
administrative, managerial and technical safeguards that are intended
to enforce this privacy policy and assure compliance with applicable
data protection law.
Failure to register your product may diminish the rights you have
under the product warranty.
• Cookies. To the extent web site usage information
is developed in connection with your IP address through session
cookies, we will only use this information to facilitate your use of
the Treehouse Consulting cc & www.itworx.co.za web site. Cookies
are data files that are written onto your computer by a web site. At
the end of your visit, the session cookies are removed.
Treehouse Consulting cc & www.itworx.co.za does not use cookies
other than the session cookies identified. However, our service
providers or vendors may use cookies in order to personalize your
experiences and adapt the web site's functionality to your preferences.
If you are visiting a URL other than Treehouse Consulting cc &
www.itworx.co.za.com, or a Treehouse Consulting cc &
www.itworx.co.za web site, including those hosted by our vendors or
other non-Treehouse Consulting cc & www.itworx.co.za URL, you
should carefully review the cookie policy of these web sites.
• You may set your browser to notify you when you
receive a cookie or to refuse receiving it, or, other Treehouse
Consulting cc & www.itworx.co.za vendor or service provider. You
should be aware that this may interfere with or make you unable to use
certain functionality on web sites using cookies. For example, many web
sites will ask your permission to use a cookie that will enable you to
automatically log on to the web site. Disabling or removing cookies may
require you to manually log on each time you wish to visit that web
site. You may also delete cookies from your computer through your
browser.
• Children. If under the relevant laws of the place
where you are visiting this web site you are considered a minor
(usually if you are under age 18), or otherwise would be required to
have parent or guardian consent to share information with Treehouse
Consulting cc & www.itworx.co.za, you should not send any
information about yourself to us. For example, if you are a resident of
South Africa you should not submit information to Treehouse Consulting
cc & www.itworx.co.za unless you are at least 18 years old.
If a person under 18 submits information through any part of the
Treehouse Consulting cc & www.itworx.co.za web site, and we learn
the person submitting the information is a child, we will attempt to
delete this information as soon as possible. Because we do not
knowingly collect any personal information from persons under 18, we do
not use or disclose such information to third parties.
• Public Areas. Any information disclosed in public
areas of the Treehouse Consulting cc & www.itworx.co.za web site
will become public information. We cannot control the use of
information disclosed in public forums, such as bulletin boards, blogs
and chat rooms. You should exercise caution when disclosing information
in these public areas and should refrain from disclosing your personal
information. Content posted in public areas of the Treehouse Consulting
cc & www.itworx.co.za web site, including advice and opinions,
represents the views and is the responsibility of those who post the
content. Treehouse Consulting cc & www.itworx.co.za does not
necessarily endorse, support, verify or agree with the content posted.
If you have any questions or comments about any content on the
Treehouse Consulting cc & www.itworx.co.za web site email:
webmaster@itworx.co.za.
WHEN TREEHOUSE CONSULTING CC MAY SHARE
COLLECTED INFORMATION
As mentioned in the beginning of this policy, Treehouse Consulting cc
& www.itworx.co.za may share your personal information within the
Treehouse Consulting cc & www.itworx.co.za group to fulfill its
obligations to you and operate its business consistent with this policy
and applicable data protection law. Treehouse Consulting cc &
www.itworx.co.za may also share your personal information with third
parties in the following situations.
• Treehouse Consulting cc Vendors and Suppliers.
Treehouse Consulting cc & www.itworx.co.za works with vendors and
suppliers to provide technical and customer support, shipping, product
fulfilment or other services. Treehouse Consulting cc requires these
vendors and suppliers to safeguard personal information you provide to
us. To the extent it is necessary for these service providers to
complete their contractual obligations to Treehouse Consulting cc these
third parties may have access to or process your personal information.
Treehouse Consulting cc limits their use of your personal information
to the purpose for which it was shared. Treehouse Consulting cc may
sometimes permit our authorized service providers to have access to
aggregate statistics about our customers, sales, traffic patterns, and
related site information. These transfers of aggregate statistics do
not involve personal data.
• Mergers, Acquisitions and Insolvency. If Treehouse
Consulting cc should ever file for bankruptcy or merge with another
company, or if Treehouse Consulting cc should decide to buy, sell or
reorganize some part or all of its business, Treehouse Consulting cc
may be required to disclose your personal information, including
information you have allowed us to see or use in your record, to
prospective or actual purchasers or receive personal information from
sellers. It is Treehouse Consulting cc's practice to seek appropriate
protection for information disclosed or received in these types of
transactions consistent with applicable data protection
law.
• As Required by Law and Other Extraordinary
Disclosures Treehouse Consulting cc may be required to disclose your
personal information: (i) if it believes it is reasonably necessary to
comply with legal process (such as a court order, subpoena, search
warrant, etc.) or other legal requirements of any governmental
authority, (ii) would potentially mitigate our liability in an actual
or potential lawsuit, (iii) is otherwise necessary to protect our
rights or property, or (iv) is necessary to protect the legal rights or
property of others.
SPECIAL NOTICE TO INTERNATIONAL
VISITORS AND CUSTOMERS
Because Treehouse Consulting cc operates within South Africa but some
of our web site links offer products by other vendors globally, where
our visitors make use of links to external website we accept no
responsibility regarding your privacy as this is beyond our control.
If you are visiting from the European Union or other regions with laws
governing data collection and use that may differ from South African
law, including those whose privacy laws may be more strict than South
African law, please note that you are transferring your personal data
to South Africa to Treehouse Consulting cc. By providing your personal
data you consent to that transfer.
Parts of this privacy policy may not apply to visitors from outside the
South Africa because certain services are not offered to those outside
South Africa. For example, Treehouse Consulting cc may rely upon
distributors to make products available online. In such cases, these
distributors may be the merchant of record and the handling of any
personal information you may provide to them shall be subject to their
privacy policy. Customer and technical support is available through
this web site and via telephone worldwide. These services are provided
in South Africa.
STORAGE AND PERIOD OF HOLDING FOR
PERSONAL INFORMATION
Unless otherwise requested by you, Treehouse Consulting cc &
www.itworx.co.za will continue to keep the personal information you
provided to us. If the reason for collecting your personal information
no longer exists, we will delete the personal information at the
appropriate required time if legally required by relevant applicable
data protection law.
SECURITY
No data transmissions over the Internet can be guaranteed to be 100%
secure. Consequently, we cannot ensure or warrant the security of any
information you transmit to us and you do so at your own risk. Once we
receive your transmission, we make reasonable efforts to ensure
security on our systems.
If Treehouse Consulting cc & www.itworx.co.za learns of a security
systems breach we may attempt to notify you electronically so that you
can take appropriate protective steps. By using this web site or
providing personal information to us you agree that we can communicate
with you electronically regarding security, privacy and administrative
issues relating to your use of this site. Treehouse Consulting cc &
www.itworx.co.za may post a notice on our web site if a security breach
occurs. If this happens, you will need a web browser enabling you to
view the Treehouse Consulting cc & www.itworx.co.za.com web site.
Treehouse Consulting cc & www.itworx.co.za may also send an email
to you at the email address you have provided to us in these
circumstances. Depending on where you live, you may have a legal right
to receive notice of a security breach in writing. To receive free
written notice of a security breach (or to withdraw your consent from
receiving electronic notice) you should notify us at
privacy@itworx.co.za.
LINKS TO THIRD-PARTY SITES AND
CO-BRANDED WEB SITES
This web site may contain links to third-party sites, however, please
be aware that Treehouse Consulting cc & www.itworx.co.za is not
responsible for and cannot control the privacy practices of these other
sites. We encourage you to read the privacy policies for these other
sites, as they may differ from ours.
This web site also contains links to co-branded web sites that may
display Treehouse Consulting cc & www.itworx.co.za's logo and
trademarks but which are maintained by third parties. Such web sites
may be identified by the fact that they do not display a "Treehouse
Consulting cc & www.itworx.co.za." URL. Please read the privacy
policy on the co-branded site for the applicable privacy practices
relating to personal information collected via that site, as it may
differ from this Privacy Policy. This Privacy Policy applies solely to
personal information collected by Treehouse Consulting cc.
CHANGES TO THIS POLICY BY TREEHOUSE
CONSULTING CC & WWW.ITWORX.CO.ZA
If in the future we change the Treehouse Consulting cc Privacy Policy,
we will post the new policy on this web site. If this policy is somehow
materially less restrictive or protective of your privacy than the
current policy, we will not apply the less protective aspects of the
revised policy to information you have previously provided to us
without first obtaining your consent. If we have a way of contacting
you electronically, we will do so in the way you have instructed us to
obtain your consent. We reserve the right to change this policy in the
future. Your continued use of this web site following a change in the
privacy policy represents consent to the new policy to the fullest
extent permitted by law.
We encourage you to periodically review this Privacy Policy.
MARKETING COMMUNICATIONS
When you provide Treehouse Consulting cc or www.itworx.co.za with
personal information, if you allow us, we may communicate with you by
the method you choose about topics of your choosing. Treehouse
Consulting cc & www.itworx.co.za seeks your consent to receive
marketing communications from us when you provide your personal
information.
ACCESSING YOUR PERSONAL INFORMATION, MAKING CHANGES OR REQUESTING DELETION OF PERSONAL INFORMATION
You may at all times object or restrict Treehouse Consulting cc
& www.itworx.co.za's use of your personal data for direct marketing
purposes. You may also request access to, correction of or deletion of
personal data. For instructions on changing any of your privacy
preferences, accessing your information or for any privacy or data
protection related question or concern click here for assistance.
Please be aware that this Privacy Policy and the choices that you
indicate when registering on this web site will not necessarily apply
to personal information you may have provided to Treehouse Consulting
cc or www.itworx.co.za or its vendors or business partners as part of
other, separately-operated web sites or services.
Generally, when we contact you, we will try to provide you with an easy
and convenient way to notify us if you would not like further similar
communications.