ICT Hardware Warranties

About Warranties

Our vendors back all the manufacturing warranties of the products we sell.

Personal computers and laptops, and all computer components are covered by official supplier warranties. The warranty is a “carry-in”. Certain brands have collect and return warranties, and some can be purchased with on-site warranty options.

Most leading brands in South Africa now have national after sales technical service centres for all customers. Additional care packs can be purchased for HP systems on initial purchase. Warranty extensions should be purchased together with your new DELL device when you initially order it.

Please inquire about getting on-site warranty for your new Dell or Lenovo computers when placing your order.

Irrespective of warranty type, all product warranties are covered by the original supplier only.

Due to the new Consumer Act – All consumers purchasing ICT goods in South Africa are to keep the original packaging and accessories as supplied with the original sale of any ICT goods purchased.

A grey import is the trade of a commodity through distribution channels which are unofficial, unauthorized, or unintended by the original manufacturer.   We do not sell nor do we offer support on grey imports, we also do not support systems with illegally installed software.

The warranties of products we sell are owned by their respective manufacturers – you can contact their South African warranty & service agency by using the links below. This applies to products purchased in South Africa only.

Canon Technical Support South Africa

D-link Technical Support South Africa

Dell Technical Support South Africa

EPSON Technical Support South Africa

HP Support South Africa

Lenovo Technical Support South Africa

Logitech support South Africa

MSI support South Africa

NETGEAR support South Africa

Proline support South Africa


If you are looking for spare parts for leading international brands; contact Service Parts Logistics, the Authorised South African parts reseller for a number of prestigious international IT brands:

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